Frequently Asked Questions

Got questions? We’ve got answers.

At CHHAL Beauty, we want you to feel confident in every step of your beauty journey — and that includes understanding our products, policies, and process. Below, you’ll find answers to some of the most frequently asked questions from our community. If you don’t see your question here, feel free to reach out — we’re always happy to help.

We offer a curated selection of skincare and beauty products designed to enhance your natural glow. From cleansers and moisturizers to lip and cheek essentials, our products are made for everyday confidence.

Yes! All of our products are 100% cruelty-free. We are proud to say that none of our products or ingredients are tested on animals.

Absolutely. Our formulas are made with gentle, clean ingredients and are designed to be suitable for all skin types, including sensitive skin. However, we always recommend doing a patch test if you’re trying something new.

All CHHAL Beauty products are developed with high standards and manufactured in trusted facilities that meet quality and safety regulations.

At the moment, we ship locally within [insert your country or region]. International shipping is coming soon — stay tuned!

Once your order is shipped, you’ll receive a confirmation email with a tracking link so you can follow your package in real-time.

We accept returns on unopened and unused products within 14 days of delivery. If there’s an issue with your order, please contact our support team at [insert email].

We use a mix of naturally derived and safe synthetic ingredients that are effective and skin-friendly. We always prioritize clean, non-toxic formulations.

You can shop directly from our official website at [insert website URL]. Follow us on social media to stay updated on restocks and new launches.

You can reach us anytime at [insert email], or use the contact form on our website. We’re here to help!

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